Privacy Policy

Effective Date: May 27 2025

At Casa de Pastores, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.casadepastores.com, contact us, or make a reservation.

1. Who We Are

Casa de Pastores is a mountain lodge and restaurant located in the Lagos de Covadonga area, Asturias, Spain.
Contact:
Casa de Pastores
Vega de Enol, s/n/, 33556, Cangas De Onis, Asturias, España

Email: refugio@greenprincipals.es

2. What personal data we collect

Podemos recopilar y procesar los siguientes datos:

Información de contacto: Nombre, correo electrónico, número de teléfono
Detalles de la reserva: Fecha de estancia, número de personas, solicitudes especiales
Datos de pago: Solo si se procesan mediante plataformas seguras de terceros (como Stripe o PayPal)
Datos técnicos: Dirección IP, tipo de navegador y datos de uso mediante cookies (ver sección abajo)
Mensajes: Cualquier información que nos proporciones a través de formularios de contacto o correo electrónico

3. How we use your data

We use your data to:

Manage reservations and provide our services
Respond to your inquiries
Send important updates related to your booking
Improve the user experience on our website
Comply with legal and regulatory requirements

4. Legal basis for processing

In accordance with the General Data Protection Regulation (GDPR), we process your data based on:

Contractual necessity: To fulfill a reservation or respond to an inquiry
Legal obligations: Such as retaining financial records
Legitimate interest: For basic analytics or service improvements
Consent: Where required for cookies or marketing communications

5. Data Sharing

We do not sell your data. We only share personal information with:

Trusted third-party service providers for payment, booking, or analytics
Legal or regulatory authorities if required by law

6. Data Retention

We retain your personal data only as long as necessary to:

Fulfill the purpose for which it was collected
Comply with legal, accounting, or reporting obligations

7. Your rights

Under GDPR, you have the right to:

Access, correct, or delete your personal data
Withdraw your consent at any time
Object to processing or request restriction
Request data portability

To exercise these rights, contact us at refugio@greenprincipals.es

8. Cookies

Our website may use cookies for functionality, performance, and analytics purposes. You can manage cookie preferences through your browser settings or our cookie banner if present.

9. Third-party links

Our website may contain links to third-party websites (e.g., map directions, booking engines). We are not responsible for the privacy practices of those sites.

10. Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.